Store Leader – Drive Sales, Team Growth & Brand Impact

Dr. Martens plc; Austin (TX); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Brand free pair of Docs

65% off Employee Discount

Seasonal free pairs of Docs

Retail Bonus Program

Transit and parking flexible spending

PTO and Sick Time

Employee Assistance Program

401(k) with employer match

DM Foundation

Job summary

Dr. Martens is seeking a store leader to drive exceptional customer service, maximize sales, and uphold brand standards across the Americas. You will coach a team, manage schedules, and ensure inventory accuracy while delivering a standout in-store experience.

Ideal candidates have 3–5 years in retail management, strong merchandising knowledge, and proficiency with MS Office and POS systems. Evening/weekend availability and 5% travel are expected.

Qualifications

• 3–5 years retail management experience.
• Associate or Bachelor’s Degree in related field preferred.
• Experience managing staff, scheduling, and performance development.
• Thorough knowledge of retail merchandising and operations.
• Willing to travel domestically up to 5%.

Responsibilities

• Lead store team to deliver exceptional customer service and grow sales.
• Exceed store budgets and manage ROS and payroll goals.
• Develop business strategies to increase store traffic and profitability.
• Oversee HR: recruiting, hiring, training, and retention.
• Manage inventory control and stock accuracy.
• Provide input on product orders, buying trends, and inventory levels.
• Ensure visual merchandising standards are met.
• Create local promotions within scope set by Brand Marketing.
• Develop schedules and ensure accurate timekeeping.

Skills

Retail management

Staff management

Merchandising

MS Office

POS systems

Communication

Problem solving

Travel readiness

Education

Bachelor’s degree in related field

Associate degree

Tools

MPOS

StoreForce

Job description

Dr. Martens is seeking a store leader to drive exceptional customer service, maximize sales, and uphold brand standards across the Americas. You will coach a team, manage schedules, and ensure inventory accuracy while delivering a standout in-store experience.

Ideal candidates have 3–5 years in retail management, strong merchandising knowledge, and proficiency with MS Office and POS systems. Evening/weekend availability and 5% travel are expected.