Sales Supervisor — Elevate Team & Customer Experience

Dr. Martens; Torrance (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Employee discount 65%

Accessory discount 50%

Seasonal footwear

Transit/parking benefits

Retail Bonus

PTO & Sick Time

EAP

401(k) employer match

DM Foundation

Healthcare plans

Volunteer hours

Job summary

Dr. Martens in Torrance, CA seeks a confident leader to join the store management team. You will drive exceptional customer service, maximize sales, coach staff, and maintain overall store performance, aligning with the brand in the Americas region.

You will mentor teammates, manage opening/closing, balance registers, and support merchandising to brand guidelines. The role requires 1+ year supervisory experience, proficiency with retail systems, and the ability to lift up to 50 pounds while

Qualifications

• 1+ year supervisory experience.
• Proficient in MS Office and retail systems.
• Ability to lift up to 50 pounds and work evenings/weekends.

Responsibilities

• Lead the sales floor and foster exceptional customer service.
• Coach staff and drive store performance against goals.
• Open/close duties, balance register, and deposits.
• Merchandise to meet Brand Marketing guidelines.
• Coordinate with stock team to maintain stock levels.

Skills

Supervisory experience

MS Office

Retail systems

MPOS

Communication

Interpersonal skills

Evenings/weekends/holidays

Lifting up to 50 lbs

Tools

MPOS

Job description

Dr. Martens in Torrance, CA seeks a confident leader to join the store management team. You will drive exceptional customer service, maximize sales, coach staff, and maintain overall store performance, aligning with the brand in the Americas region.

You will mentor teammates, manage opening/closing, balance registers, and support merchandising to brand guidelines. The role requires 1+ year supervisory experience, proficiency with retail systems, and the ability to lift up to 50 pounds while