Store Team Captain: Energize, Coach & Lead

Rally House; Ballwin (MO); On-site; USD 23,000 - 27,000; Part time

Job summary

Rally House in Ballwin, MO, is hiring a Team Captain to guide daily store operations, motivate the team, and ensure exceptional guest experiences. You will set shift pace, coach peers in real time, and uphold service standards during busy game days and promotions.

The role focuses on leadership, urgency, and clear communication to keep the store energized and aligned with Rally House’s customer-first ethos.

Qualifications

• Must be at least 18 years of age.
• 1–2 years of retail experience preferred.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events.
• Physical ability to stand, walk, lift up to 50 pounds, and climb ladders.

Responsibilities

• Onboard and train new team members.
• Maintain high-energy store culture and coach teammates in real time.
• Lead merchandising recoveries, replenishments, and fixture resets during shifts.
• Manage service coverage on the floor and handle escalated guest concerns.
• Drive sales through guest focus and execution of promotions and events.

Skills

Social energy

Customer focus

Action orientation

Directing work

Job description

Rally House in Ballwin, MO, is hiring a Team Captain to guide daily store operations, motivate the team, and ensure exceptional guest experiences. You will set shift pace, coach peers in real time, and uphold service standards during busy game days and promotions.

The role focuses on leadership, urgency, and clear communication to keep the store energized and aligned with Rally House’s customer-first ethos.