Store Support Team Lead - Customer Experience

Whole Foods Market IP. L.P.; Fort Lauderdale (FL); On-site; USD 21,000 - 40,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Health & wellness support

Job summary

Whole Foods Market in Fort Lauderdale seeks a Store Team Leader to supervise Store Support Team Members and support day-to-day department flow. You will train staff, maintain stock, and foster exceptional customer service while upholding store SOPs.

Role requires leadership skills, strong product knowledge, and adherence to health and safety regulations. Flexible schedule including nights and weekends may be needed.

Qualifications

• 12+ months retail experience.
• Extensive knowledge of Store Support team procedures and policies.
• Excellent interpersonal and customer service skills.
• Ability to train and develop team members.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Trains Team Members and supports high-performance teams.
• Maintains clean, well-stocked shelves and product knowledge.
• Resolves difficult customer situations.
• Ensures proper breaks and attendance.
• Communicates concerns to leadership.
• Drives retail execution standards.

Skills

Team leadership

Training others

Customer service

Inventory management

Communication skills

Product knowledge

Regulatory knowledge

Microsoft Office

Education

Retail experience

Tools

Electric pallet jacks

Box cutters

Job description

Whole Foods Market in Fort Lauderdale seeks a Store Team Leader to supervise Store Support Team Members and support day-to-day department flow. You will train staff, maintain stock, and foster exceptional customer service while upholding store SOPs.

Role requires leadership skills, strong product knowledge, and adherence to health and safety regulations. Flexible schedule including nights and weekends may be needed.