Assistant Team Leader, Retail Operations & Merchandising

Whole Foods Market; Westlake Village (CA); On-site; USD 29,687 - 48,216; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health programs

Job summary

Whole Foods Market is seeking a skilled Retail Team Member to support daily operations, merchandising, and team development in a fast-paced store environment. The role emphasizes leadership, customer service, and adherence to health, safety, and regulatory standards.

You will assist in managing sales, labor, and vendor relationships, while mentoring teammates and delivering high-quality customer experiences. Flexibility for nights, weekends, and holidays is required.

Qualifications

• 18+ months retail Team Member experience and 6+ months of supervisory experience.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports and labor.
• Demonstrates advanced product knowledge and develops / maintains awareness of new products.
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

Customer service

Leadership

Teamwork

Regulatory knowledge

Mathematical skills

Office software

Tools

Microsoft Office

Job description

Whole Foods Market is seeking a skilled Retail Team Member to support daily operations, merchandising, and team development in a fast-paced store environment. The role emphasizes leadership, customer service, and adherence to health, safety, and regulatory standards.

You will assist in managing sales, labor, and vendor relationships, while mentoring teammates and delivering high-quality customer experiences. Flexibility for nights, weekends, and holidays is required.