Store Support Lead: Customer Experience & Ops

Five Below; Woodlawn (PA); On-site; USD 13,000 - 19,000; Full time

Job summary

Five Below in Woodlawn, PA is seeking a Store Supervisor to lead crew members and uphold WOW customer service while overseeing daily store operations. You will train associates, manage opening and closing procedures, handle cash and address urgent issues to keep service fast and friendly.

The role requires a high school diploma, strong verbal and written communication, and the ability to multi-task in a busy retail environment.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Strong leadership and customer-service mindset.

Responsibilities

• Wows customers through personal contact and creates a fast, friendly checkout experience.
• Trains crew on the BEST customer service experience and standards.
• Oversees daily activities of store associates and ensures effective performance and service.
• Manages opening/closing processes, cash handling, and store security.

Skills

Customer service

Leadership

Communication

Multi-tasking

Education

High School Diploma or equivalent

Job description

Five Below in Woodlawn, PA is seeking a Store Supervisor to lead crew members and uphold WOW customer service while overseeing daily store operations. You will train associates, manage opening and closing procedures, handle cash and address urgent issues to keep service fast and friendly.

The role requires a high school diploma, strong verbal and written communication, and the ability to multi-task in a busy retail environment.