Store Support

The Home Depot; Windsor (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

The Home Depot in Windsor, CA is seeking Store Support Associates to help ensure smooth customer order fulfillment and a positive shopping experience. Roles may include Office, Order Fulfillment, Lot, and Customer Service responsibilities, assisting customers in-store or in the lot, and performing administrative tasks as needed.

Candidates should be detail-oriented, able to work with minimal supervision, and maintain integrity while supporting store operations, cash handling, and program

Responsibilities

• Assist customers with order status inquiries and provide administrative support.
• Direct customers or vendors to appropriate store departments or merchandise.
• Support cash handling, program compliance, and overall store operations.
• Demonstrate integrity, time management, and detail orientation in daily tasks.

Job description

77406BR

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.