Store Support

The Home Depot; City of Amsterdam (NY); Sur place; USD 19 000 - 23 000; Plein temps

Résumé du poste

The Home Depot in Amsterdam, NY is seeking associates for in-store support roles focused on order fulfillment, customer service, and administrative tasks. Roles may include handling customer inquiries, guiding customers to departments, and performing cash-related duties with accuracy and integrity.

Successful candidates will work in a team-oriented environment, demonstrate strong time management, and contribute to high customer satisfaction through reliable service and adherence to store

Qualifications

• Non-sales functions in in-store roles including order fulfillment, customer service and administrative tasks.

Responsabilités

• Ensure an outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Direct customers to store departments or merchandise and answer product order status questions.
• Handle cash management and ensure program compliance while maintaining integrity and time management.

Description du poste

82205BR

Job Description

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.