Store Support

The Home Depot; Vacaville (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking associates for Store Support positions in Vacaville, California. The roles involve non-sales functions including assisting customers in the lot, ensuring a smooth order fulfillment experience, and providing administrative support. Successful candidates will possess strong time-management skills, a detail-oriented approach, and the ability to work well with others. Integrity and the ability to manage operational concerns are essential. This is a chance to contribute significantly to customer satisfaction in a retail environment.

Qualifications

• Must be detail-oriented with proven time-management skills.
• Ability to work cooperatively with other associates and vendors.
• High level of integrity at all times.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Handle cash management and program compliance.

Skills

Detail-oriented

Time-management skills

Integrity

Ability to work cooperatively

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non‑sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail‑oriented, and have proven time‑management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store‑specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.