Store Support

The Home Depot; Long Beach (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot is looking for associates in Store Support positions in Long Beach, California. These roles include supporting customer order fulfillment and performing various administrative tasks while ensuring high customer satisfaction.

The ideal candidates will need to demonstrate great attention to detail, time management skills, and the ability to work cooperatively with others. These positions are essential for maintaining operational objectives and may include roles like Office Associate and Customer Service Representative.

Qualifications

• Detail-oriented with proven time management skills.
• Ability to work cooperatively with others and little supervision.
• Demonstrate a high level of integrity.

Responsibilities

• Assist customers with order fulfillment and inquiries.
• Manage cash and ensure program compliance.
• Support key operational responsibilities.

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.