Store Support

The Home Depot; Tuscaloosa (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Tuscaloosa, AL is seeking Store Support associates to perform a variety of non-sales functions, including assisting customers in the lot, handling administrative tasks, and supporting order fulfillment. You will interact with customers and vendors as needed, contribute to cash handling and program compliance, and work with minimal supervision while upholding store objectives.

Positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer

Qualifications

• Must be detail-oriented and have proven time management skills.
• Direct customer or vendor interaction may be required.

Responsibilities

• Assist customers with order status, store departments, and lot merchandising; provide administrative services.
• Ensure high customer satisfaction and cooperate with associates, vendors, and carriers.

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

TUSCALOOSA

State

AL

Job Type

Store Support