Store Support

The Home Depot; Seekonk (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

The Home Depot in Seekonk, MA is seeking Store Support associates to perform non-sales tasks including order fulfillment, customer assistance, and administrative duties.

Roles may involve helping customers in the lot, answering questions about order status, and ensuring smooth operations with teamwork and strong time-management. Ideal candidates are detail-oriented and demonstrate integrity in handling store objectives.

Qualifications

• Non-sales functions including order fulfillment, customer assistance, and administrative tasks.
• Direct customer or vendor interaction may be required.
• Must work cooperatively with others and be detail-oriented with time management skills.

Responsibilities

• Assisting customers in the lot or providing administrative services.

Job description

73856BR

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.