Store Support

The Home Depot; Salt Lake City (UT); On-site; USD 42,000 - 52,000; Full time

Job summary

The Home Depot in Salt Lake City, UT is seeking Associates for Store Support roles. These positions involve ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, and providing administrative services.

Direct customer or vendor interaction is sometimes required to support store operations. Candidates should demonstrate teamwork, integrity, and strong time management skills to contribute to high customer satisfaction and smooth daily operations in a retail

Qualifications

• Proven time management skills and attention to detail.
• High level of integrity in all interactions.
• Customer service mindset and cooperative teamwork.

Responsibilities

• Assist customers in order fulfillment and navigate to store departments.
• Answer questions on product order status and provide administrative support.
• Handle cash management or program compliance when required.
• Support store operations with minimal supervision and strong accuracy.

Skills

Time management

Detail-oriented

Integrity

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

SALT LAKE CITY

State

UT

Job Type

Store Support