Store Support

The Home Depot; Park City (UT); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot in Park City, UT is seeking Store Support associates to help deliver an outstanding customer experience through order fulfillment, customer assistance, and store operations support.

Roles include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, with emphasis on teamwork, reliability, and adherence to store procedures in a fast-paced environment.

Qualifications

• Non-sales functions including order fulfillment and customer assistance.
• Must work cooperatively with associates and vendors.
• Detail-oriented with proven time management skills.
• Demonstrates integrity and focus on store objectives.

Responsibilities

• Assist customers in the lot or provide administrative services.
• Direct customers to departments or merchandise.
• Answer questions on product order status and store operations.
• Support cash management or program compliance as needed.

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.