Store Support

The Home Depot; Bristol (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A retail corporation in Bristol, Tennessee, is looking for Associates in Store Support positions. These roles focus on non-sales functions, ensuring customer satisfaction through order fulfillment, administrative support, and assistance in the store lot. Candidates must be detail-oriented, possess time management skills, and be able to work with minimal supervision. This position plays a critical role in maintaining operational efficiency and a positive shopping experience for customers.

Qualifications

• Must work cooperatively with other Associates and vendors.
• Demonstrates a high level of integrity at all times.
• Responds to operational concerns and remains focused on objectives.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Handle cash management and program compliance.

Skills

Detail-oriented

Time management

Customer service

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.