Store Support

The Home Depot; Lakewood (CO); On-site; USD 20,664 - 27,552; Full time

Job summary

A leading home improvement retailer in Lakewood, Colorado, is seeking associates for Store Support positions. The role involves a variety of non-sales functions, such as ensuring customer satisfaction through order fulfillment, assisting customers directly, and providing administrative support. Candidates should be detail-oriented, possess strong time management skills, and be able to work well both independently and with others. Integrity and cooperation are essential for success in this position.

Qualifications

• Detail-oriented individuals with strong time management skills.
• Must demonstrate a high level of integrity.
• Ability to work cooperatively with others and manage customer interactions.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Handle cash management and comply with store programs.

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications are accepted on an ongoing basis