Store Support

The Home Depot; Brighton (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Brighton, Colorado, is seeking associates for Store Support positions. Responsibilities include ensuring exemplary customer order fulfillment, assisting customers in-store and in the lot, and handling administrative duties. Candidates must demonstrate integrity, attention to detail, and effective time management. This role is essential for maintaining customer satisfaction and achieving business objectives. Applications are accepted on an ongoing basis.

Qualifications

• Ability to assist customers and vendors effectively.
• Capability to handle cash management and program compliance.
• Proven skills in cooperation and working under supervision.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and store departments.
• Handle operational concerns and focus on business objectives.

Skills

Customer service skills

Time management

Attention to detail

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications are accepted on an ongoing basis