Store Supervisor: Lead & Elevate Customer Experience

VF Corp.; Simpsonville (KY); On-site; USD 24,000 - 33,000; Full time

Job summary

The North Face is seeking a Supervisor to support the store's leadership team and deliver a best-in-class customer experience. You will coach and develop associates, supervise daily store operations, participate in opening/closing, and ensure visual merchandising and stock flow align with brand standards.

In partnership with the Store Manager, you’ll drive sales, foster an inclusive team culture, and uphold safety and operational procedures, while promoting community engagement and exceptional

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred; hands-on achievements valued.

Responsibilities

• Deliver high level of personalized customer engagement through genuine interactions.
• Support store team in achieving sales goals by monitoring progress against KPIs and individual targets.
• Model selling behaviors and foster a consumer-centric mindset with customers.
• Coach and develop associates to deliver high engagement and productivity.
• Supervise daily store operations, including opening/closing, floor coverage, and task delegation.

Skills

Store leadership

Coaching

Communication

Flexibility

Physical stamina

Education

High School diploma

Tools

Retail software tools

Job description

The North Face is seeking a Supervisor to support the store's leadership team and deliver a best-in-class customer experience. You will coach and develop associates, supervise daily store operations, participate in opening/closing, and ensure visual merchandising and stock flow align with brand standards.

In partnership with the Store Manager, you’ll drive sales, foster an inclusive team culture, and uphold safety and operational procedures, while promoting community engagement and exceptional