Store Supervisor: Lead Teams & Elevate Customer Service

VFCorporation; Town of Riverhead (NY); On-site; USD 30,000 - 41,000; Full time

Job summary

Timberland is seeking a Supervisor to lead the store leadership team and drive a best-in-class customer experience. You will coach associates, ensure operational excellence, and partner with store management to maximize profitability while fostering an inclusive culture.

Ideal candidates have 1+ years of retail leadership in a fast-paced setting, with a high school diploma or equivalent. The role offers a $21.50–$30.00 hourly wage and comprehensive benefits through VF Corporation.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High school diploma or equivalent; associate degree preferred.
• Strong verbal and written communication; ability to influence across levels.

Responsibilities

• Deliver high level of personalized customer engagement.
• Achieve and exceed sales goals by monitoring KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to meet productivity goals.
• Supervise daily store operations, including opening/closing.
• Support stockroom operations and ensure product flow.
• Assist in training and onboarding new team members.
• Maintain visual merchandising standards and product replenishment.
• Support inventory integrity and loss prevention.
• Participate in local community initiatives.
• Uphold company policies and safety standards.
• Foster an inclusive store environment.

Skills

Leadership

Coaching

Communication

Customer engagement

Education

High school diploma or equivalent

Associate degree preferred

Job description

Timberland is seeking a Supervisor to lead the store leadership team and drive a best-in-class customer experience. You will coach associates, ensure operational excellence, and partner with store management to maximize profitability while fostering an inclusive culture.

Ideal candidates have 1+ years of retail leadership in a fast-paced setting, with a high school diploma or equivalent. The role offers a $21.50–$30.00 hourly wage and comprehensive benefits through VF Corporation.