Store Lead: Coach Teams, Elevate Customer Experience

VFCorporation; Clinton (CT); On-site; USD 30,000 - 40,000; Part time

Job summary

Timberland, part of VF Corporation, is hiring a Supervisor to support the store leadership team and drive exceptional customer experience in a fast-paced retail setting.

You will coach associates, manage daily operations, assist with stockroom, inventory, and merchandising, while upholding safety and store standards. The role offers a competitive hourly rate and potential incentives; part-time schedule with opportunity to contribute to community initiatives.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High school diploma or equivalent; an associate degree is preferred.
• Strong verbal and written communication skills with the ability to influence at all levels.
• Comfortable using word processing, spreadsheets, and retail software tools.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures and floor coverage.
• Assist in training and onboarding new team members; provide ongoing feedback.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.

Skills

Results oriented

Coaching & team building

Communication skills

Adaptability

Independent prioritization

Education

High school diploma

Associate degree preferred

Job description

Timberland, part of VF Corporation, is hiring a Supervisor to support the store leadership team and drive exceptional customer experience in a fast-paced retail setting.

You will coach associates, manage daily operations, assist with stockroom, inventory, and merchandising, while upholding safety and store standards. The role offers a competitive hourly rate and potential incentives; part-time schedule with opportunity to contribute to community initiatives.