Store Supervisor: Lead, Coach & Deliver Exceptional Experience

Vans; Michigan; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Ski pass discounts

Free kayak rentals

40 paid hours of service time per year

Job summary

Timberland, a VF brand, is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising and store standards.

Ideal candidates have 1+ years of retail or store leadership experience, a high school diploma (associate degree preferred), and the ability to stand and perform physical tasks. Base pay ranges from $18.23 to $24.00 per hour.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of standing and moving throughout the store for extended periods and performing physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures and floor coverage.
• Support stockroom operations by organizing inventory and processing shipments.
• Assist in training and onboarding new team members with ongoing feedback.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Promote community engagement through local initiatives and events.
• Uphold policies, safety standards, and store procedures.

Skills

Results-driven

Coaching & mentoring

Team leadership

Verbal & written communication

Adaptable & solution-oriented

Physical stamina for store tasks

Job description

Timberland, a VF brand, is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising and store standards.

Ideal candidates have 1+ years of retail or store leadership experience, a high school diploma (associate degree preferred), and the ability to stand and perform physical tasks. Base pay ranges from $18.23 to $24.00 per hour.