Retail Store Supervisor: Lead Teams, Elevate Service

VFCorporation; Central Valley (NY); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Annual incentive plan

Sales incentive

Commission potential

Job summary

Timberland in the United States is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operations excellence across engagement, merchandising, and standards.

The role suits someone who thrives in a fast-paced retail setting, enjoys mentoring others, and is committed to delivering outstanding service. Strong communication and adaptability are essential.

Qualifications

• Experience leading store teams in a fast-paced retail environment.
• Strong coaching and development skills with a team focus.
• Excellent verbal and written communication across all levels.
• Flexible, independent, and able to manage shifting priorities.

Responsibilities

• Support the store leadership team and drive customer experience.
• Lead by example, coach associates, and ensure store standards.
• Monitor KPIs and help achieve sales and profit goals.
• Supervise daily operations, opening/closing, floor coverage, tasks.
• Assist in training new team members and onboarding.
• Maintain visual merchandising and product replenishment.
• Support inventory integrity and loss prevention practices.
• Engage with local community initiatives and events.

Skills

Retail leadership

Customer engagement

Coaching

Communication

Team motivation

Education

High school diploma or equivalent

Associate degree preferred

Tools

Retail software tools

Word processing & spreadsheets

Job description

Timberland in the United States is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operations excellence across engagement, merchandising, and standards.

The role suits someone who thrives in a fast-paced retail setting, enjoys mentoring others, and is committed to delivering outstanding service. Strong communication and adaptability are essential.