Store Supervisor: Lead Luxury Sales & Service

kate spade new york

Allen (TX)

On-site

USD 22,000 - 34,000

Full time

4 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Kate Spade New York is seeking a dynamic Supervisor to lead a high-energy luxury retail team. You will drive sales, coach associates, manage openings and closings, and ensure exceptional client experiences while upholding brand standards.

You will analyze KPIs, develop talent, oversee stock accuracy, and advance omni-channel initiatives including live selling and clienteling. The role requires 2+ years in luxury retail management, strong communication skills, and proficiency with Microsoft

Qualifications

2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred).
Strong written and verbal communication skills; detail-oriented and able to multi-task.

Responsibilities

Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
Build client relationships through proactive outreach and brand service standards; lead proactive outreach to drive repeat business and VIP retention.
Coach team on goals and performance; support recruitment, onboarding, and ongoing development.
Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations, and security of the facility.
Drive omni-channel and virtual selling initiatives, including live-stream shopping; promote brand-safe social media engagement.