Luxury Retail Supervisor: Lead & Elevate Your Team

FashionUnited; Gaffney (SC); On-site; USD 22,041 - 32,718; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Job summary

Kate Spade New York is seeking a Supervisor to support store leadership with a customer-first, high-energy sales environment. You will guide the team to achieve sales targets, oversee POS transactions, and drive omni-channel initiatives.

The role emphasizes coaching, recruitment support, and a focus on inclusive, diverse culture while maintaining brand standards and operational excellence.

Qualifications

• 2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred).
• Strong written and verbal communication skills; detail-oriented and proactive.
• Ability to multi-task, prioritize effectively and engage with customers on the floor.

Responsibilities

• Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
• Build client relationships through proactive outreach and service standards; drive repeat business and VIP retention.
• Coach team on goals and performance; support recruitment, onboarding, and ongoing development; provide feedback to store leadership.

Skills

Customer service leadership

Retail management

Communication

Merchandising

Multitasking

Tools

Microsoft Excel

Job description

Kate Spade New York is seeking a Supervisor to support store leadership with a customer-first, high-energy sales environment. You will guide the team to achieve sales targets, oversee POS transactions, and drive omni-channel initiatives.

The role emphasizes coaching, recruitment support, and a focus on inclusive, diverse culture while maintaining brand standards and operational excellence.