Store Supervisor: Lead, Coach & Drive Sales

icebreaker; Boston (MA); On-site; USD 28,000 - 41,000; Full time

Job summary

Vans, a VF Company, is hiring a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

Ideal candidates have 1+ years of retail or store leadership in a fast-paced environment and a High School Diploma or equivalent. This role emphasizes inclusivity, team development, and achieving sales goals.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred.

Responsibilities

• Deliver a high level of personalized customer engagement.
• Support the store team in achieving and exceeding sales goals.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations: opening/closing, floor coverage, task delegation.
• Assist in training and onboarding new team members; provide ongoing feedback.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity and loss prevention practices.
• Promote community engagement and uphold safety policies.

Job description

Vans, a VF Company, is hiring a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

Ideal candidates have 1+ years of retail or store leadership in a fast-paced environment and a High School Diploma or equivalent. This role emphasizes inclusivity, team development, and achieving sales goals.