Store Supervisor — Flexible Hours & Growth Opportunities

The Honey Baked Ham Company, LLC; Norwood (MA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Casual environment

Flexible hours

Career growth opportunities

Job summary

The Honey Baked Ham Company LLC in Norwood, MA is seeking a Store Supervisor to lead day-to-day operations, manage staffing, and ensure top-quality customer service. This full-time position offers benefits and a focus on work/life balance in a casual environment.

You will train associates, monitor production and efficiency, handle opening/closing, and support catering orders. A high school diploma, basic computer skills, and supervisory experience are preferred, with reliable transportation for

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word, Excel and Outlook.
• 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended.
• Valid driver's license and reliable transportation to assist with catering orders/deliveries.

Responsibilities

• Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met.
• Be able to effectively work and train all positions in both the front and back of the house.
• Performs various administrative functions i.e banking and scheduling meeting.
• Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
• Execute store opening / closing procedures and daily / weekly reports.
• Manage/monitor labor and adjust the store staffing based on the demands of the business.
• Monitor production and sales efficiencies including wait times, yields and product quality.
• Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons.
• Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
• Handles complaints with 100% Customer satisfaction according to Company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
• Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.

Skills

Supervisory experience

Basic computer skills

Microsoft Word

Microsoft Excel

Outlook

Education

High school diploma or equivalent

Job description

The Honey Baked Ham Company LLC in Norwood, MA is seeking a Store Supervisor to lead day-to-day operations, manage staffing, and ensure top-quality customer service. This full-time position offers benefits and a focus on work/life balance in a casual environment.

You will train associates, monitor production and efficiency, handle opening/closing, and support catering orders. A high school diploma, basic computer skills, and supervisory experience are preferred, with reliable transportation for