Store Supervisor — Flexible Hours & Growth

The Honey Baked Ham Company, LLC; Naples (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Paid time off

401(k)

Job summary

The Honey Baked Ham Company LLC in Naples, FL is seeking a Store Supervisor to lead day-to-day operations, drive excellent customer service, and manage a busy retail environment. This full-time, benefits-eligible role supports all store functions and promises a casual atmosphere with growth opportunities.

You will assist in hiring and training, supervise staff, monitor labor, ensure product quality and sanitation, and participate in catering and special orders.

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word, Excel and Outlook.
• 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended.

Responsibilities

• Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met.
• Be able to effectively work and train all positions in both the front and back of the house.
• Performs various administrative functions i.e banking and scheduling meeting.
• Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
• Execute store opening / closing procedures and daily / weekly reports.
• Manage/monitor labor and adjust the store staffing based on the demands of the business.
• Monitor production and sales efficiencies including wait times, yields and product quality.
• Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons. Ensures proper use of equipment. Monitors stacking and clean up duties.
• Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
• Handles complaints with 100% Customer satisfaction according to Company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
• Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.

Skills

Leadership

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

The Honey Baked Ham Company LLC in Naples, FL is seeking a Store Supervisor to lead day-to-day operations, drive excellent customer service, and manage a busy retail environment. This full-time, benefits-eligible role supports all store functions and promises a casual atmosphere with growth opportunities.

You will assist in hiring and training, supervise staff, monitor labor, ensure product quality and sanitation, and participate in catering and special orders.