Store Supervisor — Flexible Hours & Growth Path

The Honey Baked Ham Company, LLC; Durham (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Fun and casual environment

Flexible hours

Opportunity to grow your career!

Job summary

The Honey Baked Ham Company LLC is seeking a Store Supervisor to join our team in a full-time, benefits-eligible role. You will support all aspects of store operations and ensure customers receive excellent service and quality in a casual environment.

Responsibilities include hiring and training associates, managing labor, opening/closing procedures, and ensuring sanitation and product quality. A 2-year service industry background and a valid driver's license are preferred.

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word, Excel and Outlook.
• 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended.
• Valid driver's license and reliable transportation.

Responsibilities

• Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met. Assist Manager in the implementation of development plans for staff.
• Be able to effectively work and train all positions in both the front and back of the house.
• Performs various administrative functions i.e banking and scheduling meeting.
• Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
• Execute store opening / closing procedures and daily / weekly reports.
• Manage/monitor labor and adjust the store staffing based on the demands of the business.
• Monitor production and sales efficiencies including wait times, yields and product quality.
• Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons. Ensures proper use of equipment. Monitors stocking and clean up duties.
• Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
• Handles complaints with 100% Customer satisfaction according to Company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
• Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.

Skills

Customer service experience

Supervisory experience

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

The Honey Baked Ham Company LLC is seeking a Store Supervisor to join our team in a full-time, benefits-eligible role. You will support all aspects of store operations and ensure customers receive excellent service and quality in a casual environment.

Responsibilities include hiring and training associates, managing labor, opening/closing procedures, and ensuring sanitation and product quality. A 2-year service industry background and a valid driver's license are preferred.