Store Supervisor — Growth, Benefits & Flexible Hours

The Honey Baked Ham Company, LLC; St. Louis (MO); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life insurance

Disability coverage

Paid time off

401(k)

Annual bonus opportunities

Tuition assistance

Employee Assistance Program

Associate discounts

Job summary

The Honey Baked Ham Company LLC is seeking a Store Supervisor to oversee daily store operations and ensure customers receive excellent service and quality. This full-time, benefits-eligible role supports all aspects of store operations in a casual environment.

Bring your restaurant, retail or hotel customer service experience to HoneyBaked and grow your career with a premier brand. The stores operate Mon-Sat 9:30 AM–6:30 PM, closed on Sundays, with benefits including insurance, retirement plans,

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word, Excel and Outlook.
• 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended.
• Good understanding of a production facility operations - equivalent to 1-2 years' work experience.
• Valid driver's license and reliable transportation to assist with catering orders/deliveries.

Responsibilities

• Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met. Assist Manager in the implementation of development plans for staff.
• Be able to effectively work and train all positions in both the front and back of the house.
• Performs various administrative functions i.e banking and scheduling meeting.
• Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
• Execute store opening / closing procedures and daily / weekly reports.
• Manage/monitor labor and adjust the store staffing based on the demands of the business.
• Monitor production and sales efficiencies including wait times, yields and product quality.
• Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons. Ensures proper use of equipment. Monitors stacking and clean up duties.
• Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
• Handles complaints with 100% Customer satisfaction according to Company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
• Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.

Skills

Supervisory experience

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Honey Baked Ham Company LLC is seeking a Store Supervisor to oversee daily store operations and ensure customers receive excellent service and quality. This full-time, benefits-eligible role supports all aspects of store operations in a casual environment.

Bring your restaurant, retail or hotel customer service experience to HoneyBaked and grow your career with a premier brand. The stores operate Mon-Sat 9:30 AM–6:30 PM, closed on Sundays, with benefits including insurance, retirement plans,