Store Supervisor: Grow with Flexible Hours & Benefits

The Honey Baked Ham Company, LLC; Centerville (OH); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Fun and casual environment

Flexible hours

Opportunity to grow your career with a

premier brand

Job summary

The Honey Baked Ham Company LLC is seeking a Store Supervisor to lead daily store operations, ensure excellent service, and maintain product quality in a fast-paced retail environment.

Ideal candidates have restaurant, retail or hotel service experience and some supervisory background. Benefits include medical/dental, 401(k), paid time off, and growth opportunities within a premier brand. Hours are Mon–Sat 9:30 AM–6:30 PM, Sundays closed.

Qualifications

• High school diploma or equivalent.
• 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended.
• Valid driver's license and reliable transportation for catering orders/deliveries.

Responsibilities

• Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met.
• Be able to effectively work and train all positions in both the front and back of the house.
• Performs various administrative functions i.e banking and scheduling meeting.
• Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
• Execute store opening / closing procedures and daily / weekly reports.
• Manage/monitor labor and adjust the store staffing based on the demands of the business.
• Monitor production and sales efficiencies including wait times, yields and product quality.
• Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons.
• Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
• Handles complaints with 100% Customer satisfaction according to Company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
• Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.

Skills

Store operations

Supervisory experience

Staff training

Customer service

Basic computer skills

Driving license

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Honey Baked Ham Company LLC is seeking a Store Supervisor to lead daily store operations, ensure excellent service, and maintain product quality in a fast-paced retail environment.

Ideal candidates have restaurant, retail or hotel service experience and some supervisory background. Benefits include medical/dental, 401(k), paid time off, and growth opportunities within a premier brand. Hours are Mon–Sat 9:30 AM–6:30 PM, Sundays closed.