Store Supervisor — Flexible Hours & Career Growth

The Honey Baked Ham Company, LLC; Norristown (Montgomery County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Casual environment

Career growth with premier brand

Job summary

The Honey Baked Ham Company LLC is seeking a Store Supervisor to join our team. You will oversee store operations, supervise staff, and ensure exceptional customer service and product quality in a fast-paced retail setting.

This full-time, benefits-eligible role requires leadership, strong communication, and the ability to manage opening/closing procedures, scheduling, and daily reporting while upholding our values and guest satisfaction.

Qualifications

• High school diploma or equivalent.
• 2 years restaurant/service industry experience desirable.
• Prior supervisory experience recommended.

Responsibilities

• Manage store operations and assume operational control in the Manager's absence.
• Assist in hiring and training of all associates and ensure expectations for each position are met.
• Be able to effectively work and train all positions in both the front and back of the house.
• Perform administrative functions such as banking and scheduling meetings.
• Coach associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
• Execute store opening/closing procedures and daily/weekly reports.
• Manage/monitor labor and adjust staffing based on business demands.
• Monitor production and sales efficiencies including wait times, yields and product quality.
• Ensure sanitation procedures are followed including hand dip, hair nets, gloves and aprons.
• Ensure FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
• Handle complaints with 100% Customer satisfaction per policy.
• Participate in catering and gifting sales and fulfillment in B2B and Catering processes.
• Lead merchandising transition from promotion to promotion and ensure proper Holiday and non-Holiday setup.

Skills

Customer service

Leadership

Operations management

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Honey Baked Ham Company LLC is seeking a Store Supervisor to join our team. You will oversee store operations, supervise staff, and ensure exceptional customer service and product quality in a fast-paced retail setting.

This full-time, benefits-eligible role requires leadership, strong communication, and the ability to manage opening/closing procedures, scheduling, and daily reporting while upholding our values and guest satisfaction.