Store Supervisor — Elevate Customer Experience & Sales

BoF Careers; Skokie (IL); On-site; USD 66,125,000 - 78,523,000; Full time

Benefits offered by this job

Staff discount 25%

EPA (Employee Assistance Program)

Vacation/Wellness & Holidays

Commuter benefits

Pet insurance

Voluntary benefits

Job summary

COS in the United States is seeking a dedicated Supervisor to lead a team in delivering exceptional customer experiences and drive store performance. You will model outstanding service, support management, and ensure smooth operations while energising staff to provide an authentic, engaging shopping journey.

The role emphasizes strong leadership, adaptability, and proactive problem-solving, with a focus on customer-centric fashion retail and brand integrity at our COS store location.

Qualifications

• Experience in retail/hospitality with store operations knowledge.
• Customer-focused and service-oriented.
• Strong communication and leadership abilities.

Responsibilities

• Deliver exceptional customer experiences with expert styling and product knowledge.
• Manage store opening and closing procedures and support leadership.
• Analyze sales data with leadership to optimize store performance.
• Lead and inspire sales team to maintain high service standards.
• Oversee daily operations including deliveries, replenishment and floor coverage.
• Act as brand ambassador upholding company values in every interaction.

Skills

Customer service

Leadership

Communication

Adaptability

Proactivity

Store operations

Job description

COS in the United States is seeking a dedicated Supervisor to lead a team in delivering exceptional customer experiences and drive store performance. You will model outstanding service, support management, and ensure smooth operations while energising staff to provide an authentic, engaging shopping journey.

The role emphasizes strong leadership, adaptability, and proactive problem-solving, with a focus on customer-centric fashion retail and brand integrity at our COS store location.