Store Supervisor — Elevate Customer Experience

Timberland; Dawsonville (GA); On-site; USD 24,000 - 33,000; Full time

Job summary

Timberland in Dawsonville, GA is seeking a Store Supervisor to lead the leadership team, coach associates, and uphold store standards while driving an exceptional customer experience.

The role emphasizes sales leadership, merchandising excellence, and profitability in a fast-paced retail setting, with a focus on teamwork and service. A high school diploma is required; 1+ year of retail leadership is preferred.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.

Responsibilities

• Deliver high level personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to deliver high levels of customer engagement.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Customer engagement

Sales coaching

Team leadership

Communication

Retail software

Education

High school diploma or GED

Associate degree preferred

Tools

Retail software tools

Job description

Timberland in Dawsonville, GA is seeking a Store Supervisor to lead the leadership team, coach associates, and uphold store standards while driving an exceptional customer experience.

The role emphasizes sales leadership, merchandising excellence, and profitability in a fast-paced retail setting, with a focus on teamwork and service. A high school diploma is required; 1+ year of retail leadership is preferred.