Store Leader: Elevate Customer Experience

Timberland; Georgia; On-site; USD 24,000 - 33,000; Full time

Job summary

Timberland in Georgia is seeking a proactive Supervisor to lead daily store operations, coach associates, and uphold brand standards while delivering exceptional customer experiences. You will partner with store leadership to drive sales and ensure merchandising, inventory controls, and safety procedures are followed.

The ideal candidate has 1+ years of retail leadership, strong communication, and a passion for service.

Qualifications

• Foundational skills include driving results through store teams and exceeding goals.
• Proven coaching and building high-performing, diverse teams.
• Strong verbal and written communication with the ability to influence at all levels.
• Flexible in a fast-paced retail environment.
• Capable of working independently and managing shifting priorities.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand, move, and perform physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement.
• Support store team in achieving sales goals while tracking KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to meet productivity goals.
• Supervise daily store operations, opening/closing, floor coverage.
• Support stockroom operations and inventory flow.
• Assist in training new team members; provide feedback.
• Maintain visual merchandising and product replenishment.
• Promote community engagement and uphold safety standards.

Skills

Drive results

Coaching leadership

Communication skills

Flexible / adaptable

Independent worker

Retail software tools

Physical stamina

Education

High school diploma or equivalent

Associate degree preferred

Tools

Word processing

Spreadsheets

Retail software tools

Job description

Timberland in Georgia is seeking a proactive Supervisor to lead daily store operations, coach associates, and uphold brand standards while delivering exceptional customer experiences. You will partner with store leadership to drive sales and ensure merchandising, inventory controls, and safety procedures are followed.

The ideal candidate has 1+ years of retail leadership, strong communication, and a passion for service.