Retail Supervisor: Lead Teams & Elevate Customer Experience

Timberland; Deer Park (NY); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Benefits

Incentives

Job summary

Timberland in the United States is seeking a Supervisor to support the store leadership team and drive an in-class customer experience. You will coach associates, ensure operational excellence across engagement, merchandising, and store standards, and help maximize profitability in a fast-paced retail environment.

The role emphasizes mentoring, leadership by example, and delivering exceptional service. You will work with the Store Manager to foster an inclusive culture and uphold brand

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High school diploma or equivalent; an associate degree is preferred.

Responsibilities

• Lead by example and coach associates to deliver exceptional customer service.
• Support store leadership team and ensure operational excellence in engagement, merchandising and standards.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Supervise daily store operations including opening/closing procedures and floor coverage.
• Support stockroom operations and ensure timely product flow to the sales floor.
• Contribute to community engagement and uphold safety and store policies.

Skills

Customer engagement

Coaching

Team leadership

Store operations

Merchandising

Communication

Flexibility in fast-paced environment

Independent work

Education

High school diploma

Associate degree preferred

Tools

Word processing

Spreadsheets

Retail software tools

Job description

Timberland in the United States is seeking a Supervisor to support the store leadership team and drive an in-class customer experience. You will coach associates, ensure operational excellence across engagement, merchandising, and store standards, and help maximize profitability in a fast-paced retail environment.

The role emphasizes mentoring, leadership by example, and delivering exceptional service. You will work with the Store Manager to foster an inclusive culture and uphold brand