Store Supervisor: Customer Experience & Team Coach

The North Face; New York (NY); On-site; USD 30,307 - 45,460; Full time

Benefits offered by this job

Incentive Compensation Options

Employee Benefits Overview

Job summary

The North Face, based in New York, is seeking a Supervisor to support the store’s leadership team and enhance customer engagement. In this role, you will coach and develop associates while ensuring operational excellence and profitability.

We are looking for a candidate with at least 1 year of retail experience, strong communication skills, and a passion for delivering exceptional service. This position offers a competitive hourly wage of $22.00 - $33.00 USD.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• Ability to drive results and exceed sales goals.
• Skilled in coaching and building diverse teams.

Responsibilities

• Support store operations, including opening and closing procedures.
• Coach and develop associates to enhance customer engagement.
• Maintain visual merchandising standards.

Skills

Retail leadership experience

Customer engagement

Team coaching and development

Communication skills

Flexibility and adaptability

Education

High School Diploma or equivalent

Tools

Word processing software

Retail software tools

Job description

The North Face, based in New York, is seeking a Supervisor to support the store’s leadership team and enhance customer engagement. In this role, you will coach and develop associates while ensuring operational excellence and profitability.

We are looking for a candidate with at least 1 year of retail experience, strong communication skills, and a passion for delivering exceptional service. This position offers a competitive hourly wage of $22.00 - $33.00 USD.