Retail Supervisor: Lead Teams & Customer Experience

The North Face; Camarillo (CA); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Incentive program

Career growth

Job summary

The North Face is seeking a dynamic Supervisor to support the store leadership team and elevate the customer experience in a fast-paced retail setting. You will coach and develop associates, ensure store standards, and drive profitability in collaboration with the Store Manager and Assistant Store Manager.

Ideal candidates will have 1+ years of retail or store leadership experience, strong communication skills, and the ability to manage shifting priorities while delivering exceptional service.

Qualifications

• Foundational leadership experience in a fast-paced retail setting.
• Strong customer engagement and goal-driven mindset.
• Ability to coach and develop a diverse team.

Responsibilities

• Support store leadership and drive customer experience.
• Lead by example and coach associates to meet sales goals.
• Oversee daily store operations and visual merchandising standards.
• Assist in stockroom operations and inventory flow.
• Provide onboarding and ongoing feedback to new team members.
• Maintain policies, safety standards, and shop layout.

Skills

Leadership experience

Customer engagement

Coaching

Communication skills

Retail software

Problem solving

Education

High School Diploma

Tools

POS software

Microsoft Excel

Word processing

Job description

The North Face is seeking a dynamic Supervisor to support the store leadership team and elevate the customer experience in a fast-paced retail setting. You will coach and develop associates, ensure store standards, and drive profitability in collaboration with the Store Manager and Assistant Store Manager.

Ideal candidates will have 1+ years of retail or store leadership experience, strong communication skills, and the ability to manage shifting priorities while delivering exceptional service.