Store Supervisor - Customer Experience & Operations

FedEx Office; Fort Lauderdale (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

FedEx Office is seeking a Store Assistant Manager in Fort Lauderdale to lead a store unit and ensure a consistent, positive customer experience. You will supervise team members, oversee production, retail, and shipping processes, and support the Store Manager with payroll and POS close-outs.

The role requires a high school diploma and 1+ year of related experience, with supervisory exposure preferred. This is a full-time, on-site position at a FedEx Office location in Florida.

Qualifications

• High School diploma or equivalent education.
• 1+ year of related experience; supervisory experience preferred.
• For new hires, must meet FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Leads a store business unit and focuses on a positive customer experience.
• Supervises and develops team members and oversees production and retail processes.
• Manages shipping, pick-up, delivery, and quality control; ensures schedule adherence.
• Assists Store Manager with payroll and daily close-out of POS.
• Maintains communication on goals, performance, and store initiatives.

Skills

Customer service

Team supervision

Communication

Leadership

Education

High School diploma or equivalent education

Tools

POS systems

Job description

FedEx Office is seeking a Store Assistant Manager in Fort Lauderdale to lead a store unit and ensure a consistent, positive customer experience. You will supervise team members, oversee production, retail, and shipping processes, and support the Store Manager with payroll and POS close-outs.

The role requires a high school diploma and 1+ year of related experience, with supervisory exposure preferred. This is a full-time, on-site position at a FedEx Office location in Florida.