Store Assistant Manager: Customer Experience & Operations

FedEx Logistics; Boynton Beach (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

FedEx Office in Boynton Beach, FL is seeking a Store Assistant Manager to lead daily store operations and supervise team members to deliver a consistent, exceptional customer experience.

You will oversee production, retail processes, shipping, and quality control, assist with payroll, scheduling, and POS close-out, and coach staff to meet goals. Strong communication and organizational skills are required.

Qualifications

• High School diploma or equivalent education.
• 1+ year of related experience, prior supervisory experience preferred

Responsibilities

• Lead store operations and supervise team members to ensure customer experience.
• Monitor production and retail processes, shipping, and quality control.
• Assist Store Manager with payroll, scheduling, and daily close-out of POS.
• Coach and develop staff, set goals, and provide feedback.
• Maintain a clean, professional store environment and handle customer disputes.

Education

High School diploma or equivalent education

Job description

FedEx Office in Boynton Beach, FL is seeking a Store Assistant Manager to lead daily store operations and supervise team members to deliver a consistent, exceptional customer experience.

You will oversee production, retail processes, shipping, and quality control, assist with payroll, scheduling, and POS close-out, and coach staff to meet goals. Strong communication and organizational skills are required.