Store Supervisor & Customer Experience Leader

O'Reilly Auto Enterprises, LLC; Ballinger (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employ

Starting Day One Medical, Dental, & V…

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Program

Opportunities for Career Growth

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. You will lead the store team during the Store Manager’s absence and/or when working opposing shifts, ensuring top service to both retail and professional customers.

Bilingual candidates are encouraged to apply and you will participate in hiring, coaching, and day-to-day store leadership to drive performance and store standards.

Qualifications

• Sales Specialist Training, Assistant Manager Certification, RSS Certification are required.
• Fluency in Spanish is highly desired.

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise customer service levels at the retail showroom and execute customer service programs.
• Assist store manager with staffing, goal setting, coaching, and training of team members.
• Participate in hiring processes including recruiting tasks, interviews, and candidate evaluation.
• Ensure timely processing of buy online/ship to store, hub and store transfers, and DC add orders.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Spanish language

Tools

ASE Certification

Certified Parts Professional Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. You will lead the store team during the Store Manager’s absence and/or when working opposing shifts, ensuring top service to both retail and professional customers.

Bilingual candidates are encouraged to apply and you will participate in hiring, coaching, and day-to-day store leadership to drive performance and store standards.