Store Shift Leader - Keyholder on Duty

Books A Million; St. Clairsville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Books A Million in Ohio seeks a Keyholder to act as a limited Manager on Duty. You will lead a category team, ensure store security, handle deposits, and supervise associates while maintaining merchandising standards and high customer service levels.

You will train staff, coordinate with management, and ensure compliance with company policies during daily operations. The role requires reliability and strong interpersonal skills.

Qualifications

• High school diploma or equivalent.
• Previous supervisor experience.
• 18 years of age or older.
• Successful completion of all background screenings.
• Good communication and customer service skills.

Responsibilities

• Lead category team to maximize profits and service, following company policies.
• Operate the store as a limited Manager on Duty with the management team.
• Maintain store security as a key-holding manager.
• Ensure highest level of customer service and resolve complaints.
• Maintain merchandising, cleanliness and operational efficiency.

Skills

Strong verbal and written comms

Action Orientation

Interpersonal Skills

Computer and cash register skills

Education

High school diploma or equivalent

Job description

Books A Million in Ohio seeks a Keyholder to act as a limited Manager on Duty. You will lead a category team, ensure store security, handle deposits, and supervise associates while maintaining merchandising standards and high customer service levels.

You will train staff, coordinate with management, and ensure compliance with company policies during daily operations. The role requires reliability and strong interpersonal skills.