Keyholder & Category Lead: Store Leadership

Books A Million; Tulsa (OK); Presencial; USD 32.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Health insurance

401(k) plan

Paid time off

Employee discounts

Descripción de la vacante

Books-A-Million is looking for a Keyholder to step into store leadership, acting as a limited Manager On Duty. You will lead a category team, ensure store standards, and maintain security and smooth operations across shifts.

The role emphasizes developing team members, delivering exceptional customer service, and driving sales while upholding company policies and loss prevention guidelines. Opportunities for growth exist within the store network.

Formación

• 18 years of age or older
• High school diploma or equivalent
• Previous experience in a supervisor role
• Strong customer service skills
• Successful completion of all required background screenings

Responsabilidades

• Lead the shift as a limited Manager On Duty, ensuring store standards and procedures are followed.
• Own your category results by guiding your team to stronger sales and service.
• Maintain store security and follow loss prevention standards.
• Train and develop Associates within your category and lead daily briefings.
• Provide exceptional customer experiences and resolve issues to ensure repeat visits.

Descripción del empleo

Books-A-Million is looking for a Keyholder to step into store leadership, acting as a limited Manager On Duty. You will lead a category team, ensure store standards, and maintain security and smooth operations across shifts.

The role emphasizes developing team members, delivering exceptional customer service, and driving sales while upholding company policies and loss prevention guidelines. Opportunities for growth exist within the store network.