Store Shift Leader — Elevate Customer Experience

CVS Health Corporation; El Paso (TX); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a Shift Supervisor to join CVS/pharmacy, supporting store management and driving store execution with a strong customer-service focus. When there is no manager onsite, you lead the store staff and ensure opening and closing procedures are completed smoothly.

Required qualifications include deductive reasoning, analytical and computer skills, strong communication and supervision abilities, and a flexible schedule (early mornings, overnights and weekends).

Qualifications

• Must have deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Supervise the store crew through assigning, directing and following up of all activities.
• Effectively communicate information to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture and greet, offer help and thank customers.
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signs and inventory of weekly, promotional, and seasonal merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School Diploma Or Equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor to join CVS/pharmacy, supporting store management and driving store execution with a strong customer-service focus. When there is no manager onsite, you lead the store staff and ensure opening and closing procedures are completed smoothly.

Required qualifications include deductive reasoning, analytical and computer skills, strong communication and supervision abilities, and a flexible schedule (early mornings, overnights and weekends).