Store Shift Lead: Service, Training & Operations

Fivestar; Paducah (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

FiveStar in Paducah, KY is seeking a Shift Supervisor to partner with store management and assist in day-to-day operations, including customer service, food service, merchandising, and inventory control. The role supports policies and procedures while guiding store team.

You will train and educate staff, monitor appearance and food service standards, manage safety and accounting tasks when management is absent, and help ensure a friendly, efficient store environment.

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Valid driver’s license required.
• Professional appearance and a positive attitude.

Responsibilities

• Proficient in customer service and food service responsibilities.
• Promotes FiveStar treatment (friendly atmosphere, meeting customer needs, suggestive selling).
• Partner with FiveStar team to provide customers with services per company policies and procedures.
• Assist in timely and thorough training of store team.
• Assist in educating store team on policies and communications.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, signage, stock).
• Oversee general store operations in the absence of store management, including inventory control, equipment condition, accounting and paperwork, safety and robbery prevention guidelines.
• Collaborate with store management to ensure quality food operation and evaluate food service area appearance, signage, and compliance with guidelines.

Skills

Customer service

Food service

Teamwork

Basic computer skills

Attention to detail

Education

High School Diploma or GED

Job description

FiveStar in Paducah, KY is seeking a Shift Supervisor to partner with store management and assist in day-to-day operations, including customer service, food service, merchandising, and inventory control. The role supports policies and procedures while guiding store team.

You will train and educate staff, monitor appearance and food service standards, manage safety and accounting tasks when management is absent, and help ensure a friendly, efficient store environment.