Store Shift Lead: Operations & Customer Experience

Walgreens; Stevens Point (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Stevens Point, WI seeks a customer-focused team member to help open/close the store, handle cash and store readiness, and support daily operations. You will process returns, refunds, and cash drops while ensuring accurate pricing and signage.

The role emphasizes delivering a distinctive customer experience and collaborating with team members to meet store goals. The ideal candidate has at least one year of leadership or key-holder experience, fluent English, and, if possible, PTCB

Qualifications

• One year of prior leadership or key-holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license preferred.

Responsibilities

• Opens and closes the store in the absence of management.
• Completes product returns, order voids, refunds, cash drops and register transactions.
• Maintains floor and stock room readiness for the business day.
• Responsible for opening back door of store for deliveries.
• Applies basic pricing changes and ensures visible, accurate signage.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

English fluency

Education

PTCB certification or Pharmacy license

Job description

Walgreens in Stevens Point, WI seeks a customer-focused team member to help open/close the store, handle cash and store readiness, and support daily operations. You will process returns, refunds, and cash drops while ensuring accurate pricing and signage.

The role emphasizes delivering a distinctive customer experience and collaborating with team members to meet store goals. The ideal candidate has at least one year of leadership or key-holder experience, fluent English, and, if possible, PTCB