Store Shift Lead: Customer Experience & Operations

Walgreens; Green Bay (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Green Bay, WI is seeking a reliable team member to open and close the store in the absence of management, perform required system start-ups, cash handling, and ensure the floor and stock room are ready for the business day.

The role includes greeting customers, resolving questions, processing returns and refunds, handling cash drops, assisting with vendor deliveries, stocking and pricing, and maintaining displays and inventory while upholding Walgreens service standards.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of inventory control is preferred.

Responsibilities

• Open and close the store in the absence of management, including cash handling and start-ups.
• Complete returns, refunds, cash drops, and provide change.
• Engage customers and deliver a distinctive Walgreens experience.
• Assist with displays, pricing, stock rotation, and inventory accuracy.
• Support with vendor deliveries and backroom operations.

Skills

Leadership experience

English fluency

Inventory control

Education

PTCB certification or pharmacy license

Job description

Walgreens in Green Bay, WI is seeking a reliable team member to open and close the store in the absence of management, perform required system start-ups, cash handling, and ensure the floor and stock room are ready for the business day.

The role includes greeting customers, resolving questions, processing returns and refunds, handling cash drops, assisting with vendor deliveries, stocking and pricing, and maintaining displays and inventory while upholding Walgreens service standards.