Store Shift Lead: Open, Lead & Delight Customers

Walgreens Co.; Portsmouth (VA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a candidate to open and close the store in the absence of store management, perform cash handling, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries.

Responsibilities include engaging customers, processing returns and refunds, maintaining accurate inventory, pricing, and displays, and supporting management with daily operations and training new team members.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including start-ups and cash handling.
• Handle cash: returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Engage customers and patients by greeting them and offering assistance with products and services to ensure a positive experience.
• Assist with inventory counts, pricing changes, displays, and merchandising, including seasonal and sale merchandise updates.
• Coaching and supporting team members in vendor ordering, backdoor access for deliveries, and general store operations.

Skills

Leadership experience

Retail key holder

Customer service

English fluent

Job description

Walgreens Co. is seeking a candidate to open and close the store in the absence of store management, perform cash handling, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries.

Responsibilities include engaging customers, processing returns and refunds, maintaining accurate inventory, pricing, and displays, and supporting management with daily operations and training new team members.