Store Shift Lead — Elevate Customer Experience & Ops

Walgreens; Village of Sidney (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is hiring for a role responsible for opening and closing the store in the absence of management, handling cash and ensuring readiness of floor and stock room for the business day. The position involves processing returns, refunds, and providing change to registers while delivering a distinctive customer experience.

The role emphasizes customer engagement, training teammates on service best practices, and maintaining store conditions, pricing, and basic bookkeeping as needed.

Qualifications

• Prior leadership, supervisory, or retail key holder experience required.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is absent, including systems start-ups and cash handling.
• Process returns, refunds, cash drops, and provide change as needed to registers.
• Deliver a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Job description

Walgreens is hiring for a role responsible for opening and closing the store in the absence of management, handling cash and ensuring readiness of floor and stock room for the business day. The position involves processing returns, refunds, and providing change to registers while delivering a distinctive customer experience.

The role emphasizes customer engagement, training teammates on service best practices, and maintaining store conditions, pricing, and basic bookkeeping as needed.