Store Shift Lead: Open, Coach & Delight Customers

Walgreens Co.; City of Ithaca (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a team member who will open and close the store in the absence of management, handle cash and pricing tasks, and assist with store operations to ensure a smooth daily start.

The role emphasizes delivering a distinctive customer experience and efficient service. Responsibilities include engaging customers, resolving issues, coaching teammates on service standards, and supporting inventory and displays while complying with policies and local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.

Skills

Leadership experience

Retail key holder

Fluent English

Job description

Walgreens Co. is seeking a team member who will open and close the store in the absence of management, handle cash and pricing tasks, and assist with store operations to ensure a smooth daily start.

The role emphasizes delivering a distinctive customer experience and efficient service. Responsibilities include engaging customers, resolving issues, coaching teammates on service standards, and supporting inventory and displays while complying with policies and local regulations.