Store Shift Lead: Open, Lead & Delight Customers

Walgreens; Pleasanton (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Pleasanton is seeking a store associate responsible for opening/closing in the absence of management, handling cash, and ensuring readiness for the business day. You will assist with deliveries, returns, refunds, and price checks while delivering a high level of customer service.

The role emphasizes teamwork, inventory accuracy, and engaging customers to offer help and proactively address needs.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and startup tasks.
• Complete product returns, refunds, and cash handling; manage price verifications and voids as needed.
• Provide a distinctive and delightful customer experience and serve as a liaison between management and team members when leadership is not present.
• Assist with inventory accuracy, pricing changes, and basic department maintenance and displays.

Skills

Leadership experience

English fluency

Job description

Walgreens in Pleasanton is seeking a store associate responsible for opening/closing in the absence of management, handling cash, and ensuring readiness for the business day. You will assist with deliveries, returns, refunds, and price checks while delivering a high level of customer service.

The role emphasizes teamwork, inventory accuracy, and engaging customers to offer help and proactively address needs.